Find an action in the audit log

The audit log keeps “Every change to money, stock and access, who made it and when. Entries cannot be edited or deleted.” Each entry says what happened in a sentence, such as “Grace Wambui invited as Cashier”, with the person who did it and the record it changed.

Steps

1. Open the Audit log

   The Activity tab lists the newest first: When, Who, What happened and Record.

2. Narrow it down

   Type a word in Search summaries, such as a name or a product, or choose Who (from Anyone), the action (from Any action), the kind of record (from Any record) and the dates From and To.

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   Steps 1 and 2.

   

3. Open the entry

   Select it. Audit entry shows When, Who, the Action, the Record, the IP address it came from and the Details kept with it, such as the reason someone gave.

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4. Follow the record

   Tap Show this record’s history to see everything that happened to that record, oldest change included. Export CSV downloads what the filters show.

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Sign-ins and security

The Security tab lists sign-ins and other security events for the last 7 days, 30 days or 90 days, each with who, the detail and the IP address. It counts the ones to look into: Failed sign-in, Blocked: another business’s record, Blocked: module not on plan, Signed out and Rejected API key. Choose one in Every event to see only those.

Below them, Kila support access: “Time-limited, approved access by Kila staff to help this business. Every view is recorded.” It says No support access when Kila staff have not accessed the business.

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Needs a manager

The audit log is for owners, administrators, general managers, accountants and auditors. An auditor has “Read-only access to records and the audit log.”

Related

• Suspend or remove a user: changes to access show here with their reason.
• Switch on two-step verification: sign-ins with a code.
• How roles and permissions work: who may see what.