Cosmetics & beauty products

A cosmetics shop sells skin care, hair products, make-up and fragrance over the counter, often to regular customers. Kila runs it as a shop, with no extra rules.

What is special

Nothing is added or taken away: the till, the home page and the set-up list are the shop’s. Products with a date can be kept in batches with their expiry: Track batches and serial numbers, and regular customers can earn points: How loyalty points work. A salon or spa that also sells products is a different kind of business, run from its diary of bookings.

There is no demo cosmetics shop yet. Soko Fresh Mini-Mart shows the till, the offers and the loyalty points.

How Kila sets it up

The main screen is Till (scan and sell).

Rules it follows:

None. Kila's standard rules apply.

Its words:

Kila's standard words: customer, product, sale, receipt and branch.

Its set-up steps

1. Business details and KRA PIN
2. First branch, opening hours and till
3. Products with prices and VAT
4. Opening stock
5. Suppliers
6. Reorder levels
7. Staff and roles
8. M-Pesa till or paybill
9. KRA eTIMS and item codes
10. Scanner, receipt printer and drawer
11. Returns policy and till rules
12. First sale

Its home page

• Sales today against the same day last week
• Tills open and their takings
• Top sellers today
• Low or out of stock
• Gross margin and Margin watch
• Payments waiting for confirmation
• Approvals and reviews waiting
• Products without a KRA item code
• Licences, permits and returns due
• Services due and reminders

Roles it starts with

• Till supervisor: Runs the tills on the floor: reviews shifts and counts, approves discounts and voids within limits. No prices, settings or purchasing.
• Merchandiser: Keeps products, prices and shelf labels up to date; suggests prices below the minimum margin. No money or tills.

Where to go next

• Shops: everything a shop does in Kila, from the till to the reports.