Your role
Stylist
You see your own day on your phone, with your clients and what to know before each one, write notes on their cards and see what you earned. The front desk books and charges.
As a stylist you do the clients’ hair, nails or beards, and Kila keeps your column in the diary. It describes the role as the one that “Sees their own column, starts and completes their bookings and writes client notes.”
When you sign in
Link to this section: When you sign inKila opens My day, made for your phone. At the top is your next client (1), with what to know before they sit down: the patch test, allergies, notes and the last visit, and Client card for the rest. Below are today’s clients, how many are booked tomorrow, and what you earned (2).
Your day
Link to this section: Your day- Before each client, read what My day says about them, and open their Client card for their history: Keep notes on a client’s card.
- Each visit shows where it is: Booked, Confirmed, Arrived, In service or Done. The front desk checks your clients in and charges them: Check in and charge a visit.
- After the visit, write what you did on their card, such as the Colour formula, so the next stylist knows.
- What you earned shows today and this week: your visits, commission and tips, and the services and products behind them. For each line of your commission, see Services › Commissions: Work out commission.
What you can do
Link to this section: What you can do- See your own column, bookings and clients.
- Read your clients’ cards and write notes on them.
- See your own commission, line by line.
Everything the role is allowed to do
- Catalog
- View products and services
- Stock
- View stock
- Customers
- View customers
- Services
- View services and bookings; Work on assigned job cards
What needs a manager
Link to this section: What needs a managerNo approval limits: anything that needs approval goes to someone else.
Needs a manager
- Commission rates are the owner’s. On Services › Commissions you see only your own figure, such as Purity Muthoni (below), and not the rates.
- Booking, moving and charging visits is the front desk’s.
Common questions
Link to this section: Common questionsWhere is tomorrow? Under today’s clients, such as “Tomorrow: 2 booked, the first at 13:45.” Use the arrow beside Today to see another day.
A client wants colour. What do I check? The patch test. Kila warns when a service needs one and the client has none recorded: Keep notes on a client’s card.
Why is my commission on a visit lower than I expected? Each line shows what it counts on and the rate in force when it was paid: Work out commission.
- Salon or barbershop
- Receptionist: the front desk, who books and charges your clients.
- Chair renter: a stylist who rents a chair.