Follow up fee balances

Follow up, in the Fees office, lists every learner who owes more than the school’s clearance amount, oldest debt first, with the paying guardian, the last payment, any promise and the last reminder. Kila never sends reminders by itself: you choose who gets one.

Not available yet

SMS is in test mode until an SMS provider is connected: messages are kept in the message log and not delivered to phones. The list, promises and the record of who was reminded work in full.

Steps

1. Open Follow up

   In Today › Fees office, choose the tab Follow up.

2. Narrow the list

   Choose a class in the first box, or type an amount in Owing more than. Without an amount, the list starts at the school’s clearance amount, such as KES 2,000.

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3. Record a promise, if a parent makes one

   In the learner’s row, tap Promise. Kila asks Promise to pay and fills in what the learner owes.

4. Set the amount and the date

   Change Amount (KES) to what the parent promised, and By to the day. Choose How it was made: Phone call, At the office or Text message, and add a note if you like.

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5. Tap Record

   Kila says Promise recorded: “Reminders for Felix Muriuki wait until 6 Nov 2026.” The row shows the promise, such as KES 4,650 by 6 Nov 2026.

6. Tick the families to remind

   Tick each learner whose guardian should get a reminder, or the box at the top for the whole list. Kila adds up what the ones you picked owe.

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7. Tap Remind by text

   The button says how many, such as Remind 2 by text. Kila says Reminders sent, with how many guardians it texted and any it skipped: those who have paid, promised or have no phone. Reminded shows the day.

What if

Payments still to place

When paybill payments from before today wait under Paybill to place, Kila warns Place payments before reminding, and asks before it sends:

Kila shows:

Payments still to place

3 payments from before today still wait to be placed. Place them first, so nobody who paid is reminded, or confirm to send anyway.

Tap Cancel and place them first: see Place a paybill payment. Send anyway sends the reminders now.

A promise for more than is owed

Kila shows:

Not recorded

Felix Muriuki owes KES 9,300.00 on account. A promise cannot be for more.

Lower the amount to what is owed or less.

Related

• Send a fee statement: the full statement for a family.
• Fee reports and sponsors: defaulters and the clearance list for the whole school.
• Bursar: fees, sponsors and the books.

Next: on the promised day, open Follow up again and see who has paid.