Dental practice

A dental practice: patients in the chair, treatment planned by tooth and phase, and a recall when a course of treatment ends. Kila runs it on the clinic’s screens, with Dental treatment plans switched on. No demo business runs as a dental practice: Afya Bora Medical Centre has Dental treatment plans switched on, and Dr. Stephen Wanjala’s plans show the same screens.

What is special

• Treatment plans. Clinic › Treatment plans: “Dental plans by tooth and phase, their estimate and what is done.” Each plan shows the patient, its number, where it stands (Proposed, Accepted, In progress or Completed), what it is for, the dentist, its phases and when it was written, with the estimate and how much is done. Tap New plan to write one.
• The tooth chart. Under Clinic office › Clinic settings, the Consultation form can be Dental, with a tooth chart: “Dental adds a tooth chart; optical adds the eye examination and refraction.”
• Recalls. Recall after a completed plan (months) sets when a patient is due back after a completed plan: 6 months at Afya Bora Medical Centre, and “0: no recall”.

Zoom

How Kila sets it up

The main screen is Patient queue.

Rules it follows:

• Clinical privacy: Patient records, consent and need-to-know access

Its words:

Most businesses	Dental practice
customer	patient
product	item
sale	bill
staff	practitioner

Its set-up steps

1. Business details and KRA PIN
2. Facility licence, MFL code and data protection contact
3. Branch, rooms and practitioners
4. Staff and their clinical roles
5. Services and prices
6. Procedures and prices, then the first treatment plan
7. Lab tests, reference ranges and prices
8. Insurers, SHA and schemes
9. Medicines and consumables
10. First patient

Its home page

• Today at the clinic
• My patients
• Treatment plans and recalls
• Triage now
• Prescriptions to dispense
• Waiting to pay
• Patient queue now
• Visits today by practitioner
• Revenue today by payer
• Insurance claims to submit and outstanding
• Claims ready and needing attention
• Medicines expiring or low
• Lab: tests waiting and critical results
• Wards and beds
• Payments waiting for confirmation
• Approvals and reviews waiting
• Licences, permits and returns due
• Services due and reminders

Roles it starts with

Kila’s standard roles, plus these:

• Dentist: Sees patients: notes, diagnoses, treatment and results for those in their care.
• Nurse: Triage, vital signs, history and nursing care for patients with a visit open in their branch.
• Lab technologist: The lab queue only: samples, results, validation and release, and the lab report. No other part of the visit.
• Receptionist: Registers patients, books, runs the queue and records the payer. No clinical details; claims stay with the claims office.
• Health records officer: Registers patients and keeps their files, and compiles the MOH returns (counts, no names). No clinical notes.
• Claims officer: Insurance, SHA and scheme claims: eligibility, pre-authorisations, batches and remittances. No clinical details beyond the codes a claim needs.
• Dental assistant: Chairside with the dentist: prepares the patient, records what the dentist says, vital signs and history; no diagnoses or notes.

What each one does, day by day: Dentist and Dental assistant.

Where to go next

• Health care: the visit from the front desk to the bill.
• See a patient: the consultation, its notes and diagnoses.
• Clinic: switching dental on in a clinic.