Step by step
Check in a member
When a member walks in, check them in at the desk by phone or member number. Kila lets in a member with an active membership or package, and turns away and records anyone without one.
A business that sells memberships, such as Glow Studio’s Gents’ membership: a cut every week, checks members in at the desk. Kila finds the member, checks their membership is active and counts the visit.
Tap Member check-in
It is on the diary, at the till or under Front desk › Front desk.
Choose Phone number or Member number
The member number is the client number on their card, such as C-00132.
Type it
Type the number from the card, or the phone number the member gives.
Tap Check in
Press Enter or tap Check in.
Read the answer
A member with an active membership is let in: Welcome, Kevin Muriuki, with the membership, when it renews or ends and the visit count, such as “Gents’ membership: a cut every week, renews 23 Nov. Visit 2 this month.”
The member has no active membership
Link to this section: The member has no active membershipKila records the refusal with the client. Sell them a membership or a package, as in Sell and use a package, then check them in again.
Kila cannot find the member
Link to this section: Kila cannot find the memberNo member has the number C-99999. Check the number on their card, or check them in by phone number instead.
Needs a manager
The owner chooses how members check in under Member check-in in the diary settings: By phone number, By member number (on the card) or both, and Only members with an active membership or package: “Others are turned away at check-in, and the refusal is recorded.”