Step by step
Repeat a customer's last order
Most shops order much the same each time. Repeat their last order in one tap, change what differs and take it.
When a shop phones for “the same as last time”, start from its last order instead of typing every line. Kila puts in the same products and packs at today’s prices, and you change only what differs.
Find the customer
On the order desk, find the customer as for any order. The panel beside the order lists their Last orders, and the latest ones are buttons above the line box, such as SO-000028 · KES 8,995 (F5).
Tap the last order
Tap its button, or press F5 for the latest. Kila says SO-000028 repeated: “Check the quantities, then take the order.”
Check the quantities
Change any quantity the customer asked for differently. A line in amber says short: there is less free in the depot than the line asks for, such as “12 bottle · 3 free, short”. Lower it to what is free, or remove the line.
Tap Take order (F9)
Check the delivery and the customer’s order number as for any order, then take it. Kila says SO-… taken, with the amount, the route and the day.
Other quick starts
Link to this section: Other quick startsSuggested (F4) puts in the order Kila suggests from the customer’s recent orders, and says how many it went by: “Suggested order put in. From the last 2 orders. Check the quantities.” The button is grey when the customer has nothing to go by yet.
Paste an order (F8) reads a WhatsApp message or an LPO: “Paste a WhatsApp message or an LPO: one product per line, with its quantity (10 ctn Omo 1kg, Sugar 2kg x 5, 2/6 cooking oil).” Tap Read it. Kila shows each line as written beside what it read, and lists what it could not read under Not read, as written. Where it has a guess, it offers products under the line: tap the right one and Kila says it is “Also adding” it. Tap Add 3 lines (the number it will add), and check them before you take the order.
The order is not taken because stock is short
Link to this section: The order is not taken because stock is shortKila sets the stock aside for each order as you take it, so it cannot take more than the depot has free. Lower the line to what is free and take the order, or ask the warehouse to move stock to the depot first.
A pasted line has nothing to choose from
Link to this section: A pasted line has nothing to choose fromAdd it yourself after Add: type its code and quantity in the line box. “3 cases of Fanta” at Mombasa Road is a brand the business does not stock under that name.
- Take an order at the order desk: every step of an order.
- Order desk clerk: your day at the desk.
Next: the order waits under To pick until it is sent to the warehouse: Pick and pack an order.