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Add your staff and choose their roles

Give each person their own sign-in and the role that fits their job, for the whole business, one branch or one till. Kila emails them a link to choose their own password.

Who can do it
Owner and Administrator
Find it
Administration, then Users and roles, or search users in Kila
Time
3 minutes

Each person signs in with their own email, so their sales, shifts and counts stay in their name. Their role decides what they can do, and how far: a cashier gives up to 5% off, a till supervisor up to 15%.

  1. Open Users and roles and tap Add user

    Open Administration › Users and roles. Add a user: “They sign in with their email. Each role can cover the whole business or just part of it.”

  2. Type their name and email

    Type their Full name and Email. Phone, Job title, Employee number and Home branch are optional.

    Add a user: Grace Wanjiru and grace@nurugeneral.test (2), the role Till supervisor with what it is for (3), Only Kahawa West (4) and Add user (5).Add a user: Grace Wanjiru and grace@nurugeneral.test (2), the role Till supervisor with what it is for (3), Only Kahawa West (4) and Add user (5).
  3. Choose their role

    Kila starts with Cashier. Choose the role that fits the job: Kila says what each one is for under it. See the roles below.

  4. Choose where the role applies

    Every branch, one branch such as Only Kahawa West, or one till such as Only till KAH-T1, Kahawa West. To give someone a second role, tap Add another role.

  5. Tap Add user

    “Kila emails them. Someone new gets a link to choose their password; someone who already has a Kila account gets an invitation to accept and keeps their password. Nobody at the business sets or sees it”.

  6. Tap Done

    Kila says Grace Wanjiru invited, with the email it was sent to, and opens their page. “Until then they show as Invited and cannot use this business. You can send the invitation again from their profile.”

    Grace Wanjiru invited, sent to grace@nurugeneral.test: Email sent. They open the email and choose their own password; that also accepts your invitation. Done is marked 6.Grace Wanjiru invited, sent to grace@nurugeneral.test: Email sent. They open the email and choose their own password; that also accepts your invitation. Done is marked 6.

Under Users and roles, people who have not chosen their password yet are under Invited. They count towards your plan’s users from the day you add them: the box at the top says how many are left.

Users and roles: Users 3 of 5, and the Invited list (1) with Juma Otieno, Cashier at Kahawa West, and Grace Wanjiru, Till supervisor at Kahawa West, both Invited.Users and roles: Users 3 of 5, and the Invited list (1) with Juma Otieno, Cashier at Kahawa West, and Grace Wanjiru, Till supervisor at Kahawa West, both Invited.

The roles a shop uses most, with what Kila says each is for and what it may approve:

RoleWhat it is forApproves up to
OwnerFull access to the business, including billing.Refunds KES 10,000,000, discounts 100%
AdministratorManages users, branches and settings.Refunds KES 500,000, discounts 50%
Branch managerRuns one branch: tills, stock and staff.Refunds KES 20,000, discounts 15%
Till supervisorRuns the tills on the floor: reviews shifts and counts, approves discounts and voids within limits. No prices, settings or purchasing.Refunds KES 5,000, discounts 15%
CashierSells at the till and runs their own shift.Discounts 5%
StorekeeperReceives, moves and counts stock.Nothing
MerchandiserKeeps products, prices and shelf labels up to date; suggests prices below the minimum margin. No money or tills.Nothing
AccountantKeeps the books, reconciles and pays.Refunds KES 50,000, expenses KES 300,000

Roles and permissions, the second tab of Users and roles, lists every role with its permissions and limits: “Roles bundle permissions and approval limits.” You can change a role’s limits, or Clone one to make your own.

Kila shows:

Not added

Juma Otieno is already invited and has not accepted yet. Open their profile to send the invitation again.

Open their name under Invited and tap Send invitation again: see Join your team’s workspace.

Kila shows:
Enter a full email address, such as wanjiru@business.co.ke.

Type the whole address, with the part after the @.

Needs a manager

The owner and administrators add people and change their roles: an administrator “Manages users, branches and settings.”

Next: Add your products.

Choose your business

The Help Centre then shows the steps and words for your kind of business. Your choice stays on this device.