Book personal training

Personal training is booked like an appointment, in the trainers’ diary. A member who bought a personal training package pays for each session from it: Kila counts the session off and the trainer earns their commission.

Before you start

• The member has a personal training package, such as Personal training, 10 sessions. It is sold like a pass: see Sell a day pass or visit pack.

Steps

1. Open Services › Appointments and tap New booking

   The Diary and the Calendar, under Services, have New booking too.

2. Under Customer, find the member

   Type their name, phone or number and choose them.

3. Choose the service, the day and the time

   Service: Personal training, 60 minutes. Then the Date and the Start time. “Pick the service first; only staff with the right skills and free time can be chosen.”

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   Steps 3 to 5 on one screen.

   

4. Under With, tap the trainer

   Each trainer shows Free or Busy, with the reason, such as the days they do not work. The session is “60 minutes, then 15 minutes to reset.”

5. Tap Book

   Kila says Booked and the session goes into the trainer’s diary and their Trainers’ week.

6. When the member comes, open the booking and tap Check in

   Find it on Appointments or in the Diary. Kila says it is checked in, such as “APT-000069 checked in.”

7. Tap Take payment and choose the package under Pay with

   Pay with lists the member’s packages with the sessions left, such as Personal training, 20 sessions: 16 sessions left. To pay comes to KES 0.00.

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   Steps 7 and 8 on one screen.

   

8. Tap Use the package

   Kila says the booking is paid, with its sale, such as “APT-000069 paid. Sale S-000377.” One session comes off the package: the member’s page shows one fewer left.

The trainer’s commission

Each session earns the trainer their commission: 30% at Kasarani Fit Club, worked out on the session’s price without VAT. Trainers see theirs under Services › Commissions: “What each trainer earned on paid sales: the services they did and the products sold on their sales.” A session from a package shows which one it was, such as Personal training, 20 sessions: session 5 of 20 (package session).

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What if

The member has no package, or it is used up

Leave Pay with on Money and take the payment for the session, KES 2,500 for an hour at Kasarani Fit Club, or sell them a new package first.

The trainer is Busy

Choose another time, or another trainer who is Free. The reason under their name says why, such as the days they do not work or another booking.

Good to know

Kila sends the member a booking confirmation by SMS, which runs in test mode today: the message is kept in the booking’s Messages to the customer.

Related

• Record a fitness assessment: the client’s progress.
• Trainer: your week, your classes and your clients.
• Sell a day pass or visit pack: selling personal training packages.

Next: at the end of the session, record what you measured: Record a fitness assessment.