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Set up a receipt printer, drawer or scale

Tell Kila which receipt printer, cash drawer and scale each till uses, so it prints, opens the drawer and reads weights without the print window.

Who can do it
Owner and Administrator
Find it
Administration, then Printers and scales, or search printers and scales in Kila
Time
5 minutes

Without a printer set up, the till prints receipts through the browser’s print window and weights are typed in. Set each device up once in Kila, then connect it on the till’s own computer. “Nothing to install.”

  1. Open Printers and scales, then tap Add

    The page is called Printers, drawers and scales. Each till has its card, such as Connected to Till 1: “A receipt printer, a cash drawer (usually plugged into the printer) and a scale.” Tap Add and choose Receipt printer, Cash drawer or Weighing scale.

    Printers, drawers and scales for Till 1 at Baraza, Thika: nothing set up yet, and the Add menu open with Receipt printer marked 1, then Cash drawer and Weighing scale.Printers, drawers and scales for Till 1 at Baraza, Thika: nothing set up yet, and the Add menu open with Receipt printer marked 1, then Cash drawer and Weighing scale.
  2. Choose how it is connected, and its paper

    “An ESC/POS thermal printer (58 or 80 mm) on a USB or serial cable or over Bluetooth, or any printer through the print window.” In Connected by, choose Serial or USB-serial cable, USB cable (WebUSB), Bluetooth or The print window. Choose the Paper, 80 mm or 58 mm. Leave Computer as it is: “Leave as any browser unless several computers share this till.”

    Steps 2 and 3 in one dialog.
    Add a receipt printer: Connected by, Serial or USB-serial cable (2), Computer, Paper 80 mm, Character set and Speed, and the Add button (3).Add a receipt printer: Connected by, Serial or USB-serial cable (2), Computer, Paper 80 mm, Character set and Speed, and the Add button (3).
  3. Tap Add

    Kila says Receipt printer set up: “The change is in the audit log. Connect it on the till’s computer.” The printer is listed on the till’s card with how it connects and its paper.

    Till 1's card now lists the Receipt printer (4): serial or USB-serial cable, 80 mm, any browser at this till, with Connect, Test print, Change and remove.Till 1's card now lists the Receipt printer (4): serial or USB-serial cable, 80 mm, any browser at this till, with Connect, Test print, Change and remove.
  4. On the till's computer, tap Connect, then Test print

    Open Printers and scales on the computer the printer is plugged into, tap Connect and choose the printer in the list your browser shows. Kila says it “is connected on this computer”. Test print sends a test page. A drawer has Open drawer and a scale Test weigh instead.

Good to know

Chrome or Edge on a Windows, Mac, Linux or ChromeOS computer reach cable printers, drawers and scales; Chrome on Android reaches Bluetooth printers. In another browser Kila says This browser cannot connect to devices directly, and receipts print through the print window until you connect from the till’s own computer or tablet.

Under Settings on the same page, “For every till”: Print the receipt as soon as a sale is complete, the number of copies, the cut, Print the eTIMS QR code, If the printer does not answer, use the print window and a logo; for the cash drawer, Open the drawer after a sale paid by cash, M-Pesa or another method, and the reasons for opening it without a sale. Tap Save when you change them.

Barcode scanners need nothing set up: “Barcode scanners work as a keyboard: plug one in and scan into the till’s search.”

Tap the bin next to it. Kila asks Remove Receipt printer?: “The till goes back to the print window (or typed weights). The change is in the audit log.”

Under Computer, Kila says “Leave as any browser unless several computers share this till.” When they do, choose the computer the printer is plugged into. With approved devices switched on, it is always “The approved device it is plugged into”: see Approve a till device.

Last checked on Kila on .

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