Your role
Fees clerk
Your day as fees clerk in Kila, from taking fees at the counter to your receipts and statements for guardians, and what goes to the bursar.
As fees clerk you receive fee payments at the office, print the receipts and send statements to guardians. Fee structures, billing, bursaries and the books are the bursar’s.
When you sign in
Link to this section: When you sign inKila opens the Fees office on the Counter tab. Find a student or family takes an admission number, a name, or a guardian’s name or phone. Today’s receipts is your day book.
Your day
Link to this section: Your day- At the counter. Find the family, take one payment for one child or several, and print the receipt: Take fees at the counter.
- Statements. Send a guardian their statement from Guardians: Send a fee statement.
- End of the day. Open Today’s receipts to see what you took and the cash to hand over, and print the day book. See Take fees at the counter.
What you can do
Link to this section: What you can do- Take fees by cash, M-Pesa, bank slip, card or cheque, and print receipts.
- See the receipts you took today, and your cash to hand over.
- Send a fee statement to a guardian.
- See the learners, guardians and payments.
Everything the role is allowed to do
- General
- View dashboard
- Customers
- View customers
- Credit
- Record repayments
- Finance
- View payments
What needs a manager
Link to this section: What needs a manager| Approval limit | Up to |
|---|---|
| Refunds | KES 0.00 |
| Discounts | 0% |
- Placing a paybill payment. You see Paybill to place, without the buttons: the bursar or the owner places them. See Place a paybill payment.
- A bursary or a discount is set on the learner by the bursar: see Give a bursary.
- Fee structures and billing a term are the bursar’s: see Bursar.
Common questions
Link to this section: Common questionsA parent says they paid by paybill, but I cannot find the payment. If the account they typed matched no admission number, it waits under Paybill to place for the bursar to place. Without live M-Pesa payment notifications, a paybill payment reaches Kila only when the bursar uploads the paybill’s statement: see Place a paybill payment.
Is the statement sent by SMS? You can send it by SMS or email, or print it. SMS is in test mode until an SMS provider is connected: messages are kept in the message log and not delivered to phones. See Send a fee statement.
What is Follow up? The list of learners who owe more than the school’s clearance amount, oldest debt first. See Follow up fee balances.