Credit

Sell to customers on account and in instalments within limits, and see who owes what and for how long, with the collections worklist.

Find it: Customers and services, then Credit, or search credit in Kila

Many businesses sell to some customers on account: contractors, schools, regulars. Credit lets you do that within a limit and payment terms for each customer, and sell on instalments with merchant credit and service instalment agreements. It shows who owes what and for how long, and who to call today.

Who it suits

Part of the set-up for Shop, Wholesale & distribution, Jobs & repair, Professional services, Production, Education, Logistics & field and General.
Can be added by Food & drink service, Stay, Appointments, Fitness & memberships and Health care.

What is included

Switch	What it does	To start
Credit sales	Sell on account within a limit.	On
Collections	Reminder schedules for accounts and agreements, promises to pay, holds on credit and a worklist for collectors.	On
Credit checks	Identity and credit bureau checks through licensed providers, with the customer's consent, for credit applications and credit limits. A person decides.	Off

Where to find it

Under Customers and services › Credit:

Overview: “Hire purchase, layaway, merchant credit and partner financing in one book.”
Agreements: every instalment agreement. New agreement offers Merchant credit and Service instalments, and Layaway, Hire purchase and Partner BNPL when you have them.
Collections: “Who to call today: money owed on accounts and agreements, by how late it is, with promises, holds and the next step.”
Debt ageing: “What customers owe, by how late it is.”
Credit checks: identity and credit history checks, with the customer’s consent.

The defaults for new credit customers, such as payment terms, the grace period and late fees, are under Administration › Settings, on the Credit tab.

Switch it on

Needs Customers switched on first.
On from the start for Shop, Wholesale & distribution, Jobs & repair, Professional services, Production, Education, Logistics & field and General.
Other businesses: the owner switches it on under Administration › Business profile, when the plan has it.

Most kinds of business have it as soon as their plan does. Restaurants, hotels, salons, gyms and clinics switch it on under Administration › Business profile. See Switch a module on.

Plans

On the Starter, Business, Growth and Enterprise plans. Enterprise is arranged with Kila’s sales team.

Not available yet

Reminders by SMS: “SMS reminders are kept in the message log but do not reach phones yet. Email is sent for real; the customer portal shows reminders to customers who use it.”
Credit checks: “Test mode - not a real check”. “Results are simulated by Kila and marked as such; no provider is asked and nothing is charged.”

Set a credit limit and payment terms
Record a payment on account
Follow up an overdue account
Print a customer statement
Customers
Layaway, Hire purchase and Partner BNPL: the other agreements in the same book.