Hold and fire courses

Take the table’s whole order in one round. Kila sends the drinks and starters to the bar and kitchen straight away and holds the mains and later courses at their station, so the steak is not ready while the customers are still on their samosas. You fire each course when they are ready for it.

Steps

1. Send the round with Course on Auto

   Add everything the table orders and leave Course on Auto: each item goes in its usual course. At Jikoni Grill and Cafe the courses are Drinks, Starters, Mains and Desserts. Tap Send.

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2. Wait for Course held

   Once the drinks and starters have gone out, the table shows Course held on Kila Floor: the next course is waiting for you.

3. Open the bill and fire the next course

   On the bill, each course shows where it is, such as Mains: Held. When the customers are ready, tap Fire mains. Kila says Mains fired, the grill gets the ticket, and Fire desserts waits for later.

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On the till

The table’s bill on the till says Courses waiting, such as “Desserts is held. Fire when the guests are ready.”, with the button to fire it.

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Set it up

Needs a manager

The owner chooses the courses under Kitchen and floor › Food & drink settings, on Service and courses: “Each category is served in a course. Courses from the one chosen below wait on the kitchen screen until the waiter or the pass fires them.” Put each menu category in a course, then set Hold courses from: “0 sends everything at once. 3 holds mains (course 3) and later until fired.”

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What if

The guests want everything at once

In the round, tap Send everything now (fire all courses) instead of Send.

Nothing is ever held

Your business sends every course at once: Hold courses from is 0. The owner changes it in Food & drink settings.

Related

• Send an order to the kitchen and bar
• Work the kitchen display: held courses on the kitchen’s screen.