Your role
Pharmaceutical technologist
Your day as a pharmaceutical technologist. You go on duty at your branch, approve the medicines the tills ask for, dispense and keep the register, as a pharmacist does.
Steps differ for clinics and health services.
Kila describes the role: “As a pharmacist: approves scheduled medicines, keeps medication records and the register. Needs a PPB registration number.” In Kila you do what a pharmacist does, under your own name and registration number. At Dawa Bora Chemists, Joyce Chepkoech runs the Kitengela branch this way.
When you sign in
Link to this section: When you sign inKila opens your home page. Prescriptions today and the pharmacist on duty shows who is on duty at your branch, with their registration number: when it is you, “Joyce Chepkoech (PPB/PT/11942)”. Approvals and the Pharmacy section of the menu hold the rest of your work, as for a pharmacist.
For clinics and health services
At a clinic Kila opens Clinic › Dispensing for you. See Dispense a prescription.
Your day
Link to this section: Your day- Sign on duty when you arrive, under Pharmacy › On duty, refills and owings. The branch then shows you on duty, with your role: “Joyce Chepkoech (PPB/PT/11942), Pharmaceutical technologist since …”. Sign on duty.
- Approve medicines the tills ask for, from Approvals or at the till: Approve medicines for the till.
- Dispense prescriptions, repeats and owings: Dispense a prescription and Dispense a repeat or an owing.
- Count the controlled drugs when it is time: Count controlled drugs.
- Sign off when you leave: Close the pharmacy for the day.
What you can do
Link to this section: What you can do- Everything the Pharmacist page describes: sell at your own till, approve the medicines that need a pharmacist, keep patients’ medication records, and count the controlled drugs.
- Refills due and medicines owed to patients at your branch are on the same page as your duty, under Pharmacy › On duty, refills and owings.
Everything the role is allowed to do
- General
- View dashboard; Approve or reject requests
- Point of sale
- Sell at the till; View sales; Create quotations; Apply discounts; Start refunds and returns; Open and close own shift; Sell gift vouchers and check their balance; Open bills and add orders on tables and tabs (no till shift needed); See the kitchen and bar screens; Move kitchen tickets (cooking, ready, done) and print them; Book, change, seat and cancel table reservations; Take entry charges at the door and keep the headcount; Send an M-Pesa prompt for a bill at the table; Start and release card holds on bills (pre-authorisation)
- Pharmacy
- Approve prescription and pharmacy-only medicines (pharmacist); Keep patients’ medication records: allergies, conditions, chronic medicines, repeats and owings
- Catalog
- View products and services; Suggest prices for products below the minimum margin
- Stock
- View stock; Count stock
- Customers
- View customers; Create and edit customers
- Services
- View services and bookings
- Credit
- Record repayments
- Money
- Record cash deposited from the till to M-Pesa or the bank after trading (own branch)
- Branch operations
- Complete opening, closing and log checklists and report issues
- Warranty
- Look up warranties and take in warranty claims
The registers under Pharmacy are reports, and the role does not include View reports, so they are not in your menu: the controlled drugs’ balances and counts are, under Controlled drugs and counts. The owner decides who else sees the reports, under Users and roles.
What needs a manager
Link to this section: What needs a manager| Approval limit | Up to |
|---|---|
| Refunds | KES 0.00 |
| Discounts | 5% |
| Stock adjustments | KES 0.00 |
| Credit agreements | KES 0.00 |
Needs a manager
- A discount above your limit, and every refund. They go for approval as they do for a cashier: Cashier.
- Sending expired stock back to the supplier. The inventory manager or the owner records it: Return expired and short-dated stock.
Common questions
Link to this section: Common questionsDo I approve the same medicines as a pharmacist? Yes. Kila treats the Pharmacist and Pharmaceutical technologist roles alike: both approve prescription and pharmacy-only medicines, with their PPB registration number recorded.
Why can I not sign on duty? Kila needs your PPB registration number recorded on you under Users: Sign on duty.
Someone else is on duty at my branch. Can I take over? Yes, from the same page: you go on duty and they are no longer on duty. See Sign on duty.
- Pharmacist: the same work, in more detail.
- Pharmacy: how Kila works for a pharmacy.
- Selling medicines: the rules Kila keeps at every till.