Work out commission

Kila works out each stylist’s commission from the visits that were paid, at the rates you set. At Glow Studio everyone earns 15% on services and 10% on products, 40% on Barbering, and Purity Muthoni has her own 20% on services.

See what each stylist earned

1. Open Commissions

   Go to Services › Commissions. It shows this month up to today; change From and To for another period. The totals at the top are Commission, Services, Products and Visits, and the table has a line for each stylist with their visits, services, products, package sessions and commission.

2. Tap a stylist

   Tap a line in the table to see how that figure was made.

3. Check the lines behind the figure

   Under the table, such as Behind Dennis Kiprop: “Each line, the amount it counts on and the rate in force when it was paid.” Each line gives the date, the visit, what was done, what it Counts on, the Rate and the Commission.

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Set a rate

Only the owner changes rates. The rates in force are listed under Rates, with whom each is for, what it is on, the rate and the day it started. Which one counts: “A stylist’s own rate wins over the standard rate; an item’s rate wins over its category’s, which wins over all services or products. A change applies from now on.”

1. Find Rates

   Scroll down below the table to Rates.

2. Choose who it is for

   Under For, choose a stylist, or Everyone (standard) for everyone without a rate of their own.

3. Choose what it is on

   Under On, choose All services, All products, A category or One service or product. For a category or one service, choose which next to it.

4. Enter the rate

   Enter the Percent. If you also pay a set amount each time, enter it under Plus a fixed amount each: Glow Studio pays 10% plus KES 2,000 on each bridal glam.

5. Tap Save rate

   Kila says Rate saved, such as “Commission for Kelvin Otieno on products is 12% from now on. Earlier visits keep the rate they were paid at.”

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To stop a rate, tap End on its line. Kila says “Rate ended. Earlier visits keep it.”

How commission is worked out

Beside the rates, How commission is worked out holds five rules for the whole business. The owner changes them and taps Save rules.

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Rule	The choices	Glow Studio
On the price	After discounts (what was paid), or Before discounts	After discounts
VAT	Without VAT, or Including VAT	Without VAT
Earned	When the visit is paid in full, or When the visit is completed, paid or on account	When the visit is paid in full
Package sessions	On the service’s list price, or No commission (paid for earlier)	On the service’s list price
Products	Count for whoever did the visit, or Only when the line names someone	Count for whoever did the visit

Good to know

Who sees what: the owner sees everyone and changes the rates and rules. A salon manager sees everyone’s figures and the rates, without changing them. A stylist opens the same page and sees only their own figure and lines. This page works out what each stylist earned; paying it is not done here.

What if

A visit is missing from a stylist’s figure

With Earned: When the visit is paid in full, a visit counts once it is paid in full. A visit not yet paid, or paid only in part, is not in the figure until it is.

You changed a rate and last month’s figure stayed the same

That is how it should be: “A change applies from now on.” Visits paid before the change keep the rate they were paid at, and each line shows the rate it was paid at.

The front desk sees “Your sign-in is not linked to a staff member”

“Your sign-in is not linked to a staff member, so there is no commission to show. Ask the owner.” Someone at the desk who takes no clients has no commission. For a stylist who sees it, the owner opens Services › Staff and resources, taps the pencil on the stylist and chooses their sign-in under Signs in as: “Links the calendar to their own sign-in, so they see their bookings.”

Related

• Rent a chair to a stylist: a chair renter keeps their own takings instead, so Glow Studio gives Tony Mwaura 0%.
• Sell and use a package
• Check in and charge a visit