Electronics, mobile & appliances

A phone and electronics shop runs as a shop in Kila, with each phone, TV or fridge kept by its IMEI or serial number from delivery to sale, its warranty date, and credit through hire purchase.

An electronics shop sells phones, laptops, TVs and household appliances, many of them on credit and with a warranty. Kila runs it as a shop, with no extra rules: the till is the main screen.

What is special

Nothing is added or taken away for this kind of business. These are the parts of the shop it leans on, as Tech Hub Electronics uses them:

Every unit by its IMEI or serial number. Inventory › Batches and serials (1) knows where every serialised unit has been, “from receipt to sale”. Look up a serial number (2) finds a phone by its IMEI (3). See Track batches and serial numbers.
The warranty with the unit. A unit shows Warranty until (4) and its History (5), “Every movement of this unit, oldest first”, such as a warranty replacement, and Open the sale goes to the sale it left on. See Supplier returns and warranty.
Credit for the bigger items. TVs and fridges on hire purchase, goods put aside on layaway, and Partner BNPL where a finance partner pays.
Repairs are a different business. A shop that repairs phones and appliances for its customers is Electronics & appliance repair, with job cards.

Batches and serials at Tech Hub Electronics, the Serial numbers tab (1): an IMEI typed in Look up a serial number (2) finds a Simu A15 smartphone, sold (3).

The phone's own record: sold at Thika Road Mall, with Warranty until (4) and its History (5): registered when it came in, then a warranty replacement.

How Kila sets it up

The main screen is Till (scan and sell).

Rules it follows:

None. Kila's standard rules apply.

Its words:

Kila's standard words: customer, product, sale, receipt and branch.

Its set-up steps

Business details and KRA PIN
First branch, opening hours and till
Products with prices and VAT
Opening stock
Suppliers
Reorder levels
Staff and roles
M-Pesa till or paybill
KRA eTIMS and item codes
Scanner, receipt printer and drawer
Returns policy and till rules
First sale

Its home page

Sales today against the same day last week
Tills open and their takings
Top sellers today
Low or out of stock
Gross margin and Margin watch
Payments waiting for confirmation
Approvals and reviews waiting
Products without a KRA item code
Licences, permits and returns due
Services due and reminders

Roles it starts with

Till supervisor: Runs the tills on the floor: reviews shifts and counts, approves discounts and voids within limits. No prices, settings or purchasing.
Merchandiser: Keeps products, prices and shelf labels up to date; suggests prices below the minimum margin. No money or tills.

Where to go next

Shops: everything a shop does in Kila, from the till to the reports.
Hire purchase: selling on agreements paid in instalments.