Hand over a shift

When the next cashier takes over your till, the cash stays in the drawer. You count it once: your shift closes with that count, and the next cashier’s shift opens with the same amount as their float. They count it again before their first sale.

Steps

1. Open the shift panel

   At the top of the till, tap your shift number, or open the menu under your name and choose Shift and cash.

2. Tap Hand over

   It is at the foot of the shift panel, between Move cash and Close shift. Kila says: “Count the drawer. Your shift closes with this count and the next cashier starts with it as their float.”

3. Choose who takes over

   Under Hand over to, tap the next cashier. Everyone who can take over this till is listed, marked Free.

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4. Count the drawer

   Type how many notes of each value are in the drawer, and the coins in shillings. Add a Note if the next cashier or a supervisor should know something.

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   Steps 4 to 6 on one screen.

   

5. Confirm the count is yours

   Tick I counted KES … in the drawer and hand it to the next cashier. Kila keeps it with your shift.

6. Tap Hand over

   The button shows the amount you counted, such as Hand over KES 2,550.00. It stays grey until you have chosen who takes over and ticked the box.

7. Read the result, then tap Done

   Kila shows Till 1 (by the door) handed over with your shift’s cash-up, such as Balanced. Every shilling accounted for., and the next cashier’s shift, such as SH-000249 open for Agnes Chepkemoi: “They start with KES 2,550.00 and confirm the float before their first sale.” Tap Done. Your shift is closed.

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When a till is handed to you

Your till asks you to Confirm the float before anything else, such as: “Eric Mutai handed Till 1 (by the door) to you at 19:15 after counting KES 2,550.00 (SH-000248). Count the drawer yourself before your first sale.”

1. Count the drawer

   Under Count the drawer, type the notes and coins. Kila puts your count beside the one Handed over, and says Matches when they agree.

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   Steps 1 to 3 on one screen.

   

2. Confirm the count is yours

   Tick I counted KES … and accept it as my opening float.

3. Tap Accept float

   The button shows the amount, such as Accept float of KES 2,550.00. Kila says Float confirmed: “KES 2,550.00 accepted. You can start selling.”

What if

The person you want is not free

Someone with a shift of their own still open shows where it is, such as On SH-000227 at Till 2 (tasting counter), and cannot be chosen. They close their shift first, or you close yours instead.

Your count of the float is not what was handed over

Kila shows:

The counts differ

Your count is what you start with. The difference is recorded against the handover and a supervisor reviews it; nobody is blamed at the till.

Count the drawer again. If your figure stands, write What explains the difference: Accept float stays grey until you do.

Needs a manager

On the shift’s page in Sales › Shifts, a supervisor sees the Handover chain, such as “Till 1 (by the door) passed between 2 shifts.”, with each shift’s float and count, and the acknowledgements: Handed over by the outgoing cashier and the float accepted by the next.

Related

• Open a shift: start a shift on a free till.
• Close a shift: count the drawer when nobody takes over.
• Review a shift: what a supervisor does with a difference.

Next: the next cashier sells on the till. You can open a shift on another till, or sign out.