Step by step
Sell and use a package
Sell a client a card of prepaid visits, such as four haircuts, then charge each visit from the card. Kila holds the money as unearned until each visit is done.
A package is visits paid for in advance: Sessions (four haircuts), an Allowance (hours or visits to draw down) or a Retainer, a monthly membership billed to the client’s account. Glow Studio sells the Barber card: 4 haircuts for KES 1,800 and the Gents’ membership: a cut every week for KES 1,700 a month.
Sell a package
Link to this section: Sell a packageOpen Packages
Go to Services › Packages. Each card shows what it covers, its price, what it saves against paying each time, how long it is valid and how much of it holders have used.
Tap Sell and choose the client
Kila says what they get, such as 4 sessions for KES 1,800.00. Find the client under Customer and tap Continue to payment.
Take the payment and tap Complete sale
Kila says what the client buys, such as “Kevin Kamau buys 4 sessions of Men’s haircut. The money is held as unearned until the service is delivered.” Take cash, M-Pesa, card or a bank transfer. Kila says Paid: Barber card: 4 haircuts sold on S-000616. KES 1,800.00 held as unearned for 4 sessions.
Use it when the client comes
Link to this section: Use it when the client comesBook and check in the visit as usual. When it is done, Charge this visit offers the package beside Charge at this till, such as Use Barber card: 4 haircuts (4 left). Tap it: the visit is paid from the card, the client pays nothing and the card has one less.
Good to know
The client’s card at the desk lists their packages with what is left and when each ends or renews. Packages ending soon show on the home page under Packages expiring this week.
The package does not show on the visit
Link to this section: The package does not show on the visitA package covers one service: the Barber card covers a men’s haircut, not a skin fade. It also has to be active, not expired or used up. Charge the visit at the till instead.
The card runs out before the client has used it
Link to this section: The card runs out before the client has used it“Whatever is still unused is recognised as service revenue on the expiry date”. Monthly memberships are billed again each month through Services › Recurring billing. The owner can run that by hand with Run expiry and billing.
- Check in a member: for monthly memberships.
- Check in and charge a visit
- Work out commission: package sessions count too.