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Fixing a problem
The adjustment was not recorded
The adjustment takes off more than the branch has, so Kila records nothing. Check the branch and the quantity, or count the stock if the record is wrong.
What it means
Link to this section: What it meansAn adjustment that writes stock off can take off only what Kila has at that branch. This one asks for more, so Kila records none of it: stock and the books are as they were.
What to do
Link to this section: What to do- Check Branch: the adjustment is for the branch where the goods are.
- Change the quantity to what was really damaged or lost, no more than the message says is there.
- Tap Post adjustment again.
If it keeps happening
Link to this section: If it keeps happeningIf more goods are damaged than Kila says the branch has, Kila’s count is wrong. Count the product first, then write off what is damaged. See Count stock.
- Adjust stock: reasons, limits and approval.
- Check stock movements: what came in and went out.