Your role
Clinical officer
Your day as a clinical officer at a clinic. You call your patients, see them, order their tests, prescribe and read their results, on the same screens as a doctor.
Kila describes the role: “Sees patients: notes, diagnoses, orders, prescriptions and results for those in their care.” In Kila a clinical officer works as a doctor does, on the same screens.
When you sign in
Link to this section: When you sign inKila opens Clinic › My patients: “Call the next one, see your results and finish your notes.” Call next (1) calls the next patient to your room. Waiting for a clinician (2) lists the patients waiting, “In the order they will be called”, each with their wait and their triage. Results to see lists what the lab released for your patients.
Your day
Link to this section: Your day- Call the next patient and see them: the notes, the diagnoses, the tests and the medicines, then Finish: See a patient.
- Read the results the lab releases for your patients: Enter and release lab results.
- Sign your notes under Notes to sign: a claim to an insurer waits for them: Claim from insurers, SHA and schemes.
What you can do
Link to this section: What you can do- Read and write the clinical records of the patients in your care, and open another patient’s record in an emergency with a reason: Clinical privacy.
- Follow the clinic under Clinic › Front desk, Patient queue, Triage and Patients.
- Book appointments under Diary, Calendar and Appointments.
Everything the role is allowed to do
- General
- View dashboard
- Catalog
- View products and services
- Stock
- View stock
- Customers
- View customers
- Services
- View services and bookings; Book and manage appointments; Work on assigned job cards
What needs a manager
Link to this section: What needs a managerNo approval limits: anything that needs approval goes to someone else.
Needs a manager
The clinic’s set-up. The owner keeps the queue’s settings, the practitioners and their registrations, and who counts as clinical staff: Set up practitioners and their registrations.
Common questions
Link to this section: Common questionsDo I see the same patients as the doctors? Each patient waits for the clinician the desk or the nurse sent them to, or for anyone. Waiting for me and Waiting for anyone count them.
Why is a patient’s record closed to me? You are not caring for them. In an emergency, use Emergency access: Clinical privacy.
Where is my registration number kept? On your practitioner record, with your practising licence: Set up practitioners and their registrations.
- Doctor: the same screens, step by step.
- Health care: the visit from the front desk to the bill.