End a tenancy

Ending a tenancy settles the deposit: what you keep for repairs or rent owed goes to the landlord, with the reason, and the rest is refunded to the tenant.

Steps

1. Tap End on the tenancy

   Open the property from Practice › Properties. On Units and rent, find the tenant’s row in the Rent roll and tap End. The dialog names the tenancy, such as End TEN-…, and the deposit: “KES 44,000 deposit held. What is kept goes to the landlord.”

2. Check the end date

   Ends on is today. Change it to the day the tenant moved out.

3. Enter what is kept from the deposit

   Under Deposit kept, type what you keep, if anything. Leave it empty to refund all of it.

4. Say why, and how the rest is refunded

   If you keep part of it, say Why, such as “Repainting the shop front and replacing a broken lock”. Choose Refund by: Bank transfer, M-Pesa, Cheque or Cash.

   Zoom

   Steps 2 to 4 in one dialog.

   

5. Tap End

   Kila says how much to refund:

   Kila shows:

   Done

   Ended. KES 40000.00 of the deposit to refund.

   The unit is vacant again in the rent roll, with Let.

What if

Kila asks why part of the deposit is kept

Kila shows:

That did not go through

Say why part of the deposit is kept (repairs, rent owed).

Type the reason under Why, then tap End again.

Needs a manager

Ending tenancies is for property managers and the owner.

Related

• Let a unit to a tenant: letting the unit again.
• Pay the landlord: the landlord’s statement and payout.

Next: let the unit again: Let a unit to a tenant.