General retail

Any other shop that sells over a counter runs as a shop in Kila, with the shop's till, home page and set-up list as they are.

General retail is for a shop that fits none of the other kinds: a gift shop, a phone accessories kiosk, a sports shop. Kila runs it as a shop, with no extra rules.

What is special

Nothing is added or taken away: the till, the home page and the set-up list are the shop’s. If your shop sells alcohol, medicines, farm chemicals, food or goods by weight, the rules for them can be added under Administration › Business profile: see Your business profile.

Mwangi Hardware shows a shop with several branches and every module in use.

How Kila sets it up

The main screen is Till (scan and sell).

Rules it follows:

None. Kila's standard rules apply.

Its words:

Kila's standard words: customer, product, sale, receipt and branch.

Its set-up steps

Business details and KRA PIN
First branch, opening hours and till
Products with prices and VAT
Opening stock
Suppliers
Reorder levels
Staff and roles
M-Pesa till or paybill
KRA eTIMS and item codes
Scanner, receipt printer and drawer
Returns policy and till rules
First sale

Its home page

Sales today against the same day last week
Tills open and their takings
Top sellers today
Low or out of stock
Gross margin and Margin watch
Payments waiting for confirmation
Approvals and reviews waiting
Products without a KRA item code
Licences, permits and returns due
Services due and reminders

Roles it starts with

Till supervisor: Runs the tills on the floor: reviews shifts and counts, approves discounts and voids within limits. No prices, settings or purchasing.
Merchandiser: Keeps products, prices and shelf labels up to date; suggests prices below the minimum margin. No money or tills.

Where to go next

Shops: everything a shop does in Kila, from the till to the reports.
Set-up checklist: the first steps for a new shop.