Step by step
Hand over a hire
When the customer collects, take the hire charge and the deposit, go round the checklist with them and tap Hand over. Kila bills the hire and holds the deposit.
Handing over is the moment the hire starts: the customer pays, leaves a deposit, and you both agree what state the car or item is in. Kila keeps that checklist with the hire, to compare when it comes back.
Open the hire
On the Hire tab, tap the item’s row: a booked item shows the booking under Booked. The hire opens as Booked, with its days and its deposit. Tap Hand over.
Take the hire charge
Hand over names the item and the money: “2 days for KES 22,000.00, deposit KES 6,600.00”. In Hire charge paid by, choose On account, Cash, M-Pesa, Card or Bank transfer, and type the Reference for M-Pesa, a card or a transfer.
Take the deposit
In Deposit paid by, choose how the deposit was paid, and type the Deposit reference when it was not cash. A deposit is never put on account.
Go round the checklist
Under Checklist (every point), write what you both see: the Fuel level, the Odometer (km), the Body and paint, the Tyres and spare, the Jack, triangles and fire extinguisher and the Interior and seats. Note every scratch now: the return is checked against it.
Tap Hand over
Hand over stays grey until every point is answered. Then Kila bills the hire and holds the deposit:
Check it is on hire
The hire says On hire, with the days and when it is due back, and the item’s row on the Hire tab says On hire.
Good to know
Safari Car Hire requires every point of the checklist before a car goes out, so the form says Checklist (every point).
Hand over stays grey
Link to this section: Hand over stays greyA point of the checklist is empty. Write something for each one, even “None” or “Not fitted”.
The customer brings it back early
Link to this section: The customer brings it back earlyRecord the return as usual. A hire back on time has no late charge, and the deposit goes back:
- Book a hire: before the customer comes.
- Take back a hire: when it comes back.
- Rental desk agent: a day at the rental desk.
Next: when the item comes back, record the return: late days, damage and the deposit.