Sell a gift voucher and take one as payment

A gift voucher is money paid in advance and owed to whoever holds it, until it is spent. Kila gives each voucher its own code, keeps its balance, and takes it as payment at the till.

Before you start

Gift vouchers are off until the business switches them on. An owner or administrator opens Sales › Gift vouchers, where Kila says Gift vouchers are off, and turns on the Gift vouchers switch: “Sell gift vouchers at the till and take them as payment on every front desk and in the online store.”

Sell a gift voucher

1. Open the menu under your name and tap Sell a gift voucher

   Kila opens Sell a gift voucher.

2. Choose the value

   Tap KES 500, KES 1,000, KES 2,000 or KES 5,000, or type any value “From KES 100 to KES 100,000.” For puts a name on the voucher; an email address, a message and a phone number are optional. Kila says how long it lasts, such as “Expires after 12 months. The policy is printed on the gift voucher.”

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3. Tap Take and take the payment

   The payment says what it is for, such as “KES 1,000.00 for Tess Mwende. Owed to the holder until it is spent: it is not counted as sales.” Take it as for a sale.

4. Print or copy the code now

   Kila says Gift voucher issued, with the voucher’s number, such as V-000001, and its full code. “Kila keeps only part of each code. Once you close this, the full code cannot be shown again; a lost code is replaced by reissuing the gift voucher.” Tap Print the gift voucher and hand it over.

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Take a gift voucher as payment

1. Tap Charge, then Gift voucher

   Gift voucher sits with the other payment methods.

2. Type or scan the code, then tap Check

   “Type it with or without the dashes, or scan it. Kila checks it and shows what is left.” Kila shows the voucher’s number, the end of its code, until when it is valid and its balance.

3. Take what the voucher covers

   Amount to take starts at what the voucher covers, and “The rest stays on the voucher.” Tap Take KES 1,000.00 from the gift voucher, then take what is Still to pay another way. Kila says, for example, “Paid in full by gift voucher and cash.”

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Good to know

The money for a gift voucher is owed to the holder until it is spent, so it is not counted as sales. Sales › Gift vouchers shows “What the business owes holders of its gift vouchers, each one’s history, and the rules.”

Related

• Take more than one payment on a sale: a voucher and cash on one sale.
• Print or send a receipt: after the payment.

Next: keep the printed voucher’s code safe: Kila cannot show it again.