Forecourt supervisor

Run the forecourt on your shift. Open the attendants' shifts and cash them up from the meters, receive their drops, dip the tanks and receive the tankers.

A forecourt supervisor runs the forecourt on their shift: the attendants and their cash, the meters, the tanks and the tankers. Kila describes the role: “Runs the forecourt device, opens and cashes up attendants’ shifts with their readings, drops and shortages, takes dips and receives deliveries. No pump prices, credit limits or write-offs.” At Highway Petrol Station, Joseph Wambua runs the day and Faith Ndunge the night.

Kila opens Home: “Here is how Highway Petrol Station is doing”, with the forecourt’s cards. Forecourt today: litres and takings by fuel comes first, then Pump prices and the EPRA cycle, Tank levels, room for a delivery, days of cover (1), Attendants on shift, cash-ups and shortages (2), Wet stock: dips to review and the month’s variance and Deliveries this week and claims open. Tap Open on a card for its page.

In Kila’s menu, the Forecourt section has Forecourt, Forecourt device, Attendants and cash-ups, Deliveries and Wet stock.

Joseph Wambua's home page at Highway Petrol Station: Karibu, Joseph, with Forecourt today, Pump prices and the EPRA cycle, Tank levels, room for a delivery, days of cover (1), Attendants on shift, cash-ups and shortages (2), Wet stock and Deliveries this week, and the Forecourt section in the menu.

Your day

Dip the tanks at the start of the day: Dip the tanks.
Open the attendants’ shifts with their nozzles, as below, unless they open their own on the forecourt device.
Receive the drops. An attendant drops cash from the forecourt device, or you take it under On shift now on Attendants and cash-ups, with Receive a drop.
Receive the tankers: Record a fuel delivery.
Cash up each attendant at the end of their shift, with the attendant: Cash up an attendant.

Open an attendant’s shift

Open Forecourt › Attendants and cash-ups. As the page says, “Pump attendants sign in on the forecourt device with their PIN. Supervisors open their shifts, receive drops and cash them up by tender.”

Under Attendants, tap Open shift on the attendant’s row.
Kila asks you to Open Peter Kioko’s shift: “The opening readings are the nozzles’ last closing readings; type the meter only if it shows something else.” Tick each nozzle the attendant works (3). If a meter shows something else, type what it shows.
Tap Open shift (4). Kila says Peter Kioko is on shift SH-…, and under On shift now the shift says (opened by a supervisor).

Open Peter Kioko's shift at Highway Petrol Station: the five nozzles of islands 3 and 4 ticked, 3A Diesel, high flow marked 3, each with its last closing reading, and Open shift (4).

A nozzle on someone else’s shift is not offered. If every nozzle is taken, Kila says so: “Every nozzle is on a shift. The attendant can take nozzles later.”

What you can do

Open, take drops from and cash up the attendants’ shifts, and review their shortages.
Add pump attendants with their PINs: Add attendant on Attendants and cash-ups.
Act for an attendant on the forecourt device: signed in to Kila as yourself, an attendant on shift opens without their PIN.
Dip the tanks, and record the tankers and their claims.
See the pump prices, wet stock and each shift’s litres by meter on Forecourt.

Everything the role is allowed to do

General: View dashboard; Approve or reject requests
Point of sale: Sell at the till; View sales; Open and close own shift; Review shifts and variances
Catalog: View products and services
Stock: View stock; Create stock adjustments; Count stock
Customers: View customers
Branch operations: View checklists, audits, issues and the branch scorecard; Complete opening, closing and log checklists and report issues
Fuel: Use the forecourt device: attendants sign in with their PIN, take nozzles, sell and drop cash; Open and cash up pump attendants’ shifts, record their readings and drops, and review shortages; Add pump attendants and set or reset their PINs; Record fuel deliveries into tanks with the dips before and after

What needs a manager

Approval limit	Up to
Stock adjustments	KES 0.00

Needs a manager

Writing off a shortage. You decide what happens to a shortage at its review, but a write-off above your limit is the station manager’s.
Pump prices. Pump prices has no Set prices for you: the station manager sets them. See Change pump prices.
The forecourt’s settings, tanks and pumps. On Settings, Kila says: “Only someone who manages the settings changes these.” The tanks, pumps and nozzles are the owner’s.
Credit limits. The fleet and credit controller sets them on the fleet account’s customer.

Not saved

Writing off KES 200.00 is above your limit. A manager writes it off.

Common questions

An attendant forgot their PIN. What do I do? Open their shift yourself on Attendants and cash-ups. Once they are on shift, the forecourt device signed in as you opens their shift without the PIN. For a new PIN, tap Edit on their row: under New PIN, “4 digits, not repeated or running digits. The attendant types it on the forecourt device.”

Why is a nozzle missing when I open a shift? It is on another attendant’s shift. Cash that attendant up first, or let the new attendant take it later.

A tanker came short. Who claims it? Kila works the claim out when you record the delivery: the litres short beyond the tolerance, at the cost. When the supplier’s credit note comes, record it on the claim. See Record a fuel delivery.

Cash up an attendant: the end of an attendant’s shift.
Sell on the forecourt device: what the attendants do on the device.
Station manager: prices, write-offs and the reviews.
Fuel station: how Kila works for a fuel station.