Your role
Care coordinator
Your day coordinating home care. You plan the carers' home visits, follow them through the day, and keep the patients' files and families informed.
Kila describes the role: “Plans the carers’ home visits, follows them through the day, and keeps the patients’ files and families informed. No care notes.”
When you sign in
Link to this section: When you sign inKila opens Clinic › Home visits: “The day’s visits at home, who goes, and what was done.” Plan visits (1) plans them. The day’s counts are Visits, Done, In progress, Late (over 30 min) (2) and No carer, then each visit with its time, the patient, where they live, the service and the carer. Every carer shows everyone’s visits and My visits your own.
Your day
Link to this section: Your day- Plan the visits with Plan visits.
- Follow the day. A visit not started on time is marked Late: choose the carer who goes, or mark it Missed or Cancel it: Home care.
- Keep the files of the patients at home under Clinic › Patients: “Files, cover, consent and visits.”
What you can do
Link to this section: What you can do- Plan and follow the home visits under Clinic › Home visits.
- Keep the patients’ files under Clinic › Patients.
- See the carers under Clinic office › Practitioners and rooms.
- Book appointments under Diary, Calendar and Appointments.
Everything the role is allowed to do
- General
- View dashboard
- Customers
- View customers; Create and edit customers
- Services
- View services and bookings; Manage services and resources; Book and manage appointments
What needs a manager
Link to this section: What needs a managerNo approval limits: anything that needs approval goes to someone else.
Needs a manager
The care notes. They are the carers’ and the nurses’. Your role keeps the plan and the files, not the clinical record: Clinical privacy.
Common questions
Link to this section: Common questionsA visit is late and nobody has gone. Choose a carer for it, or mark it Missed and plan it again.
When is a visit late? After the minutes the owner sets under Clinic office › Clinic settings, A home visit is late after (minutes): 30 at Afya Bora Medical Centre.
Does Kila keep the carers’ position? Only when the owner sets Carers’ phone position to Kept at the start and the finish of a visit, under Clinic office › Clinic settings. At Afya Bora Medical Centre it is Not kept: Home care.