Skip to the page
Showing help for:
Showing help for:

Step by step

Seat guests at a table

Tap a free table on Kila Floor or the till, say how many guests, and open the table's bill for its first round.

Who can do it
Waiter, Bartender, Floor supervisor and Cashier
Find it
Kitchen and floor, then Floor, or search floor in Kila
Time
1 minute

When customers sit down, open their table’s bill. Everything you send from that table goes on it until the bill is paid, and Kila counts the covers for the day.

  1. Tap a free table

    On Kila Floor, a free table shows its seats, such as 4 seats · free. Tap it.

    Kila Floor at Jikoni Grill and Cafe: Table 5 shows 4 seats · free and is marked 1.Kila Floor at Jikoni Grill and Cafe: Table 5 shows 4 seats · free and is marked 1.
  2. Set how many guests

    Kila asks Seat guests at Table 5, with the table’s seats and area. Tap + or − for the number of customers. It is optional: “Counts covers and the average spend.”

    Seat guests at Table 5, 4 seats, Inside: the guests set to 4 (2) and Open Table 5 (3).Seat guests at Table 5, 4 seats, Inside: the guests set to 4 (2) and Open Table 5 (3).
  3. Tap Open Table 5

    The bill opens with the table’s name, such as Table 5 (Bill 19), and the menu opens for the first round. Back on the floor, the table shows its seats, the customers and the minutes since they sat down.

Next, add the first round and send it: Send an order to the kitchen and bar.

The till opens on the Table plan: “Tap a free table to seat guests; tap a table in use to add a round, see or settle its bill.” Tap a free table and Kila asks the same question. After Open Table 7, the till shows the menu, and the cart’s button says Add to Table 7 (Bill …): what you tap goes on that bill.

The till at Jikoni Grill and Cafe on the Table plan, with Table 7 free and marked 1.The till at Jikoni Grill and Cafe on the Table plan, with Table 7 free and marked 1.

A table booked for the next few hours shows Booked, the time and the name on Kila Floor. Tapping it says so:

Kila shows:
Reserved for Wanjiru Kamau (4) at 21:00. Seat them from Reservations to use their deposit.

If these are the customers who booked, seat them from the host stand or Reservations, so the booking and any deposit go onto their bill: see Take a booking and run the waitlist. Otherwise, choose another table.

Seat guests at Table 6 with the notice Reserved for Wanjiru Kamau (4) at 21:00. Seat them from Reservations to use their deposit, marked 1.Seat guests at Table 6 with the notice Reserved for Wanjiru Kamau (4) at 21:00. Seat them from Reservations to use their deposit, marked 1.

Needs a manager

The owner sets up each outlet’s tables, by area and with their seats, under Administration › Tables and stations, in Table plan at the outlet. A VIP table can have a minimum spend there.

Next: Send an order to the kitchen and bar.

Last checked on Kila on .

Did this help?

Still stuck?

Email Kila support. Say what you were trying to do and copy the message Kila showed you, word for word.

Contact support

Choose your business

The Help Centre then shows the steps and words for your kind of business. Your choice stays on this device.