Join your team's workspace

Nobody at your business chooses or sees your password. The owner adds you with your email, Kila sends you a link to choose your own, and you sign in at the business’s workspace address.

Steps

1. Open the email from Kila

   Look for You have been added to Nuru General Store on Kila, with your business’s name. It gives your role, the workspace address and the email you sign in with.

2. Tap Choose your password

   The link works once, for seven days. If it has run out, see What if below.

3. Choose your password and tap Save password

   Kila opens Choose your password. Type a password of at least 10 characters in New password (“A short sentence is easy to remember and hard to guess.”) and again in Type it again, then tap Save password. Kila says Your password is set. Choosing it also accepts the invitation.

4. Sign in at your business's address

   Tap Sign in, or open your business’s address, such as nuru-general-store.kilabiashara.co.ke. The page shows the business’s name and address: Sign in to Nuru General Store. Type your email and the password you chose, and tap Sign in.

   Zoom

   

5. Keep the address

   Bookmark it on the computer, tablet or phone you use at work. Kila then opens your first screen: a cashier goes straight to the till, where Kila asks you to Open your shift. See Cashier.

Good to know

Already on Kila with another business? You get …invited you to Nuru General Store on Kila instead. Tap Answer the invitation, then Accept and join, or accept it from Profile and security after you sign in. You keep your own password; the business never sees it. Nothing changes until you accept.

What if

The link does not work

Kila shows:

This link cannot be used

This link is not valid. Ask your administrator to send you a new one.

A link that has run out says “This link has expired. Ask your administrator to send you a new one.” One you have used says “This link has already been used. Sign in with your password, or ask your administrator for a new link.” Ask the person who added you to send it again.

Needs a manager

The owner or an administrator opens Users and roles, taps your name and taps Send invitation again. Kila says Invitation sent again: “Their earlier link no longer works.” Until you choose your password, your page there shows Waiting for them to choose a password.

Zoom

There is no workspace at this address

The address is mistyped. Check it with your business, or sign in at the main Kila address, kilabiashara.co.ke.

Zoom

That email and password do not match

Kila shows:

Not signed in.

That email and password do not match. Check them and try again.

Check the email is the one your business used, and that you have chosen your password from the email first. Forgot it? Ask your business administrator to reset it: Kila emails you a link to choose a new one.

Related

• Sign in and set up two-step verification: signing in every day.
• Add your staff and choose their roles: how the owner adds you.
• Cashier: your day on the till.

Next: Sign in and set up two-step verification.