Field or extension officer

Your work as an agrovet's field officer. You visit farmers, keep the farmer register and the advice records, and follow up their credit and the co-operatives' check-offs. You have no till.

Kila describes the role: “Visits farmers: keeps the farmer register and advice records, follows up credit and check-offs. No till.” Kila offers it to businesses under the Farm chemicals rules, such as agrovets and agricultural-input distributors. At Mkulima Agrovet, Esther Wanjiru is the field and extension officer, for every branch.

Kila opens your Dashboard: “Here is how Mkulima Agrovet is doing across all branches”. Choose a branch, or keep All branches. Farmer credit due at harvest (1) shows what farmers owe and what is overdue, what falls due at each harvest and what each group owes. With it are Sales today by product class, Services due and reminders and Subsidy vouchers this season, and under The period in detail, Receivables and credit. Your menu has no Point of sale: your work is in Advice records (2), Farmers (3) and Credit.

Esther Wanjiru's dashboard at Mkulima Agrovet for all branches: Farmer credit due at harvest (1), with the long rains and short rains harvests and the farmers' groups, Advice records (2) and Farmers (3) in the menu, and no Point of sale.

Your day

Keep the farmer register. Farmers, under Customers and services, keeps “Each farmer’s ID, location, farm and what they grow or keep, for advice, seasonal credit and subsidy vouchers.” Add a farmer you meet with Record a farmer.
Record the advice you give under Agrovet › Advice records: see below.
Follow up credit. Agrovet › Farmers, advice and seasonal credit: “Credit sold at planting falls due at the harvest. Co-operatives and dairies pay for their members by check-off.” It shows what falls due By harvest and By co-operative or group, and the Credit falling due, farmer by farmer. Credit › Collections is “Who to call today”: log your calls and visits there with Log a call or visit, and the farmer’s promise with Promise to pay: Follow up an overdue account.
Record the money farmers pay. When a co-operative or a dairy pays for its members, tap Record a check-off on Farmers, advice and seasonal credit: “One payment from a co-operative, dairy or sugar company, spread over its members’ accounts (each member’s oldest invoices first).” A farmer who pays you: Record payment on their page, see Record a payment on account.
Read the registers. Your role includes the reports, so the Agrovet section has the Restricted product sales register, Vet prescriptions and Sales by product class, and Reports is in your menu: Check the restricted product sales register.

Record advice

Under Agrovet › Advice records: “Advice given to farmers: the problem, what was recommended, rates and safety periods, and when to follow up.” Tap Record advice. Find the Farmer on the register (1): “From the farmer register; or type a name for a walk-in.” Choose Crop, Livestock or Other (2), then write the crop or animal, the Problem and the Advice. Under Products and rates (3), find each product you recommend, tap Add and type its rate. “Safety periods come from the products when left empty.” Set the day to Follow up on (4), and add any Safety advice.

What you can do

Add farmers to the register, and add and change customers.
Record advice to farmers.
Follow up what customers owe: log calls and visits, record promises, and record payments on account and check-offs.
Read the reports, with the agrovet’s registers.

Everything the role is allowed to do

General: View dashboard
Catalog: View products and services
Customers: View customers; Create and edit customers
Credit: View credit and agreements; Record repayments
Reports: View reports

What needs someone else

Approval limit	Up to
Refunds	KES 0.00
Discounts	0%

Needs a manager

Selling, and redeeming subsidy vouchers. You have no till, and redeeming a voucher is a sale: the agro-dealer in charge or a cashier redeems it at the counter.
Programmes, seasons and settings. Setting up a subsidy programme is for the agro-dealer in charge and the owner. The seasons’ harvest days and Agrovet settings are the owner’s.

Common questions

Why does Redeem a voucher say Voucher not redeemed? Redeem a voucher shows on Subsidy programmes and vouchers, but redeeming takes the farmer’s share as a sale, and your role does not sell. Kila checks before anything is recorded:

Voucher not redeemed

Your role does not allow this. Ask an administrator for access.

Nothing is redeemed. Send the farmer to the counter with their voucher.

Can I record advice for a farmer who is not on the register? Yes. Type their name in Or the farmer’s name, or record them first with Record a farmer so their advice, credit and vouchers stay together.

Where do the safety periods on the advice come from? From the products you add: “Safety periods come from the products when left empty.” Type a Pre-harvest interval (days) or a Withdrawal period (days) to record another.

Agrovet: how Kila works for an agrovet.
Sell on credit until the harvest: how a farmer’s credit comes to fall due at the harvest.
Selling farm chemicals: the rules, and the registers an inspector may ask for.
Agro-dealer in charge and Animal health officer: the agrovet’s other roles.