Point of sale

The till and everything around a sale, from shifts and cash-ups to receipts, returns, quotations, orders and promotions.

Find it: Sell, then Point of sale, or search point of sale in Kila

Point of sale is the till. A cashier scans or finds what the customer buys, takes cash, M-Pesa, card or a bank transfer, and hands over the receipt, while Kila takes the goods off the stock and records the money with its VAT. Around the sale it runs shifts and cash-ups, returns, quotations, orders, promotions and the devices that sell.

Who it suits

Part of the set-up for Shop, Wholesale & distribution, Food & drink service, Stay, Appointments, Fitness & memberships, Jobs & repair, Professional services, Health care, Production, Education, Logistics & field and General.

Every business has it: it is how money comes into Kila, and job cards, bookings and online orders end in a sale on it.

What is included

Switch	What it does	To start
Quotations	Create quotations and convert them to sales.	On
Suspended sales	Park a sale and resume it later.	On
Price overrides	Change a line price within approval limits.	On
Discounts	Fixed and percentage discounts on lines.	On
Split payments	Take more than one payment method on a sale.	On
Returns and refunds	Returns, exchanges, refunds and credit notes.	On
Approved devices	Only devices an owner or manager approved can open a shift and sell.	Off
Surprise cash counts	A manager asks for a blind count of a drawer mid-shift; the variance is recorded.	On
Training mode	Practice sales that never touch stock, money, the books or eTIMS.	On
Digital receipts	Receipts by SMS and WhatsApp, and automatically to customers who agreed.	On
Scheduled price changes	Price changes that take effect at a date and time, for one branch or all, with the shelf labels to reprint.	On
Multi-buy and volume offers	Buy X get Y free, X for a set price, and bigger discounts for bigger quantities.	On
Bundles	A set of different items sold together for one price.	On
Happy hours and timed offers	Promotions limited to weekdays and hours, including hours past midnight.	On
Shelf labels	Print price labels with barcodes in the layout the business chooses.	On
Promotion results	Sales lift against the weeks before and the margin of promoted sales, for each promotion.	On
Discount approvals	A cashier asks for a discount above their limit; someone whose limit covers it approves, also from a phone.	On
Gift vouchers	Sell gift vouchers with a unique code, take them as payment on every front desk and online, and keep what is owed on them in the books.	Off
Free vouchers	Give vouchers free as a promotion or to make up for a complaint, with a manager’s approval.	Off
Voucher balance page	A public page where holders check what is left on their voucher (rate-limited).	Off
Device connect	Receipt printers, cash drawers and scales connected to a till from the browser, and kitchen and bar tickets sent to a station’s printer.	On
No-sale drawer openings	Open the cash drawer without a sale, with a reason, recorded in the shift.	On
Tips	Take a tip with the payment (cash, M-Pesa, card) on every front desk; held for staff, not revenue, until shared out.	Off
Service charge	A service charge on bills (added or included in prices), shown on bills and receipts, shared with staff or kept as income.	Off
Card machine payments	Record a card paid on the bank’s own card machine with its authorisation code, the last four digits and the machine; settle each machine’s day in Reconciliation.	On
Comps	Give an item free with a reason and a manager’s right or approval: it stays on the bill, the receipt and eTIMS at its price with a 100% complimentary discount, and stock moves as served.	Off

Gift vouchers and tips have their own switch on their page: Sales › Gift vouchers says “Gift vouchers are off” and Sales › Tips and service charge says “Tips and service charge are off” until the owner switches them on there.

Where to find it

Sell › Point of sale: the till.
Sales › Shifts: “Every till session with its float, takings and count. Shifts that closed off balance wait here for review.”
Sales › Quotations: “Prices held for a customer until a date. Convert one at the till when the customer is ready.”
Sales › Orders: “Orders hold agreed prices and reserve stock at the branch until the customer collects or the goods are delivered.”
Sales › Returns: “Every return carries its reason, its refund and, where eTIMS is on, a fiscal credit note.”
Sales › Promotions: “Discounts that apply by themselves at checkout when the customer, branch, channel, day and time fit.”
Administration › Till devices: “The phones, tablets and computers that sell for the business.”

Switch it on

Point of sale is part of every kind of business and every plan, so it is on from the day the business signs up. There is nothing to switch on: the first branch and its till are ready when sign-up finishes.

Plans

On the Starter, Business, Growth and Enterprise plans. Enterprise is arranged with Kila’s sales team.

Your plan sets how many tills you can have, and how many sales a month:

Plan	A month	Branches	Users	Tills	Active products	Sales per month
Starter	KES 2,500	2	5	3	1,000	3,000
Business	KES 7,500	6	30	12	10,000	15,000
Growth	KES 14,500	12	50	24	50,000	60,000
Enterprise	Through sales	From 25	From 100	From 50	From 200,000	From 500,000

Not available yet

Receipts by SMS and WhatsApp: “SMS and WhatsApp are in test mode: Kila records each receipt, but no provider sends it until one is connected.” Email receipts and printed receipts work. eTIMS on receipts is in test mode too: see eTIMS.