Skip to the page
Showing help for:
Showing help for:

Step by step

Sign on duty

Prescription and pharmacy-only medicines are sold at a branch only while a pharmacist is on duty there, so sign on when you arrive and off when you leave.

Who can do it
Pharmacist and Pharmaceutical technologist
Find it
Pharmacy, then On duty, refills and owings, or search on duty in Kila
Time
1 minute

Kila keeps one pharmacist on duty at each branch at a time. While nobody is on duty, the tills there refuse the medicines that need a pharmacist, unless a pharmacist approves them at the till: Kila then signs that pharmacist on. At Dawa Bora Chemists, Dr. Brian Otieno is on duty at Tom Mboya Street in the mornings and Dr. Amina Hassan takes over in the afternoon.

  1. Open On duty, refills and owings

    Open Pharmacy › On duty, refills and owings. The Pharmacy counter shows, under Pharmacist on duty: “Prescription and pharmacy medicines are sold only while a pharmacist is on duty at the branch.” Each branch shows who is on duty, with their registration number and since when: “Dr. Brian Otieno (PPB/P/6608), Pharmacist since …”.

  2. Tap Sign on duty, or Take over

    At your branch, tap Sign on duty, or Take over when someone else is on duty. Kila says “Dr. Amina Hassan is on duty (PPB/P/7215).” The pharmacist you took over from is no longer on duty.

    The Pharmacy counter at Dawa Bora Chemists: Tom Mboya Street with Dr. Brian Otieno on duty since the morning, and Take over marked 2.The Pharmacy counter at Dawa Bora Chemists: Tom Mboya Street with Dr. Brian Otieno on duty since the morning, and Take over marked 2.
  3. Tap Sign off when you leave

    When your time is up, tap Sign off. Kila says “Dr. Amina Hassan is off duty.” and the branch shows Nobody on duty, with Sign on duty for the next pharmacist.

    Tom Mboya Street now shows Dr. Amina Hassan (PPB/P/7215), Pharmacist, with Sign off marked 3, and below, the cover in the last 7 days.Tom Mboya Street now shows Dr. Amina Hassan (PPB/P/7215), Pharmacist, with Sign off marked 3, and below, the cover in the last 7 days.

Good to know

Cover in the last 7 days, at the bottom of the page, lists who was on duty at each branch, from when to when, and the hours.

Only a pharmacist signs on. Kila tells everyone else: “Only a pharmacist (a Pharmacist or Pharmaceutical technologist with their PPB registration number recorded under Users) signs on duty.” Ask the owner to give you the Pharmacist or Pharmaceutical technologist role and to record your PPB registration number: Add a user.

The till refuses a medicine because nobody is on duty

Link to this section: The till refuses a medicine because nobody is on duty

Someone signed off and nobody signed on. Sign on, then ask the till to tap Complete sale again, or approve at the till yourself: Sell a medicine that needs a pharmacist.

Next: approve medicines as the tills ask: Approve medicines for the till.

Last checked on Kila on .

Did this help?

Still stuck?

Email Kila support. Say what you were trying to do and copy the message Kila showed you, word for word.

Contact support

Choose your business

The Help Centre then shows the steps and words for your kind of business. Your choice stays on this device.