Cleaning services

A cleaning business sends its cleaners to homes, offices and sites, once or on a regular contract. Kila runs each visit as a job at a site, booked for a crew.

What is special

Kila gives a cleaning business a Sites menu section: Day board, Job board, My visits (each cleaner’s own), Quality checks, Regular visits for contracts, Front counter, Labour rates and operations, Follow-up calls and Workshop settings. Its words are jobs, materials and cleaners, its set-up list adds Regular site visits, and a Site supervisor leads the crews.

There is no demo cleaning business. The day board and site visits work as they do at the demo installer, Jua Power Solar: see Tell the customer you are on the way.

How Kila sets it up

The main screen is Job board.

Rules it follows:

None. Kila's standard rules apply.

Its words:

Most businesses	Cleaning services
product	material
sale	job
receipt	job receipt
staff	cleaner

Its set-up steps

1. Business details and KRA PIN
2. Branch and workshop
3. Services and prices
4. Labour rates and operations
5. Parts and materials
6. Technicians
7. Regular site visits
8. M-Pesa till or paybill
9. First job

Its home page

• The workshop today
• The front counter today
• My jobs
• Waiting for the quality check
• Jobs by stage
• Work in progress by age
• Jobs overdue against promised date
• Technician workload
• Ready for collection and unpaid
• Labour and parts sales this month
• Follow-up calls due
• Payments waiting for confirmation
• Approvals and reviews waiting
• Licences, permits and returns due
• Services due and reminders

Roles it starts with

• Site supervisor: Leads crews at customers’ sites: assigns the work, records site visits and checks the work with the customer before hand-over.

Where to go next

• Jobs and repair: everything a cleaning business shares with other workshops.
• Site supervisor: leading the crews.