Garage & auto repair

A garage services and repairs vehicles: customers’ cars, company fleets and insurance repairs. Kila runs it as a workshop, with the vehicle at the centre of each job.

What is special

• Vehicles come first. In Take a job in, a garage sees Vehicle first. Find the vehicle in the register fills in its details from its plate; otherwise you record the Registration, Mileage, VIN or chassis number, Fuel level, the Customer’s complaint, Warning lights on, Valuables and items left in the car, Spare wheel and tools and what to do with the Old parts, and put it on a Bay or lift.
• Vehicles in the menu: “Every vehicle the garage has worked on, by plate and VIN, with its owner and its jobs.”
• Bays and lifts: “Which job is on which bay. Put a job on a bay at intake or on its job card.”
• Insurance claims: “Vehicles repaired on an insurer’s claim.” The insurer’s share goes on its account when the vehicle is collected.
• Gate pass check: “A vehicle leaves only on a pass issued at collection.”

The menu section is Workshop. At the demo garage, IA Motors, Stephen Mutua is the workshop controller, who gives each car its bay and mechanic, and Hassan Abdi does the quality checks.

How Kila sets it up

The main screen is Job board.

Rules it follows:

None. Kila's standard rules apply.

Its words:

Most businesses	Garage & auto repair
product	part
sale	job
receipt	job receipt
staff	technician

Its set-up steps

1. Business details and KRA PIN
2. Branch and workshop
3. Services and prices
4. Labour rates and operations
5. Parts and materials
6. Technicians
7. Bays and lifts
8. Insurers and fleet accounts
9. M-Pesa till or paybill
10. First job

Its home page

• The workshop today
• The front counter today
• My jobs
• Waiting for the quality check
• The parts desk
• Jobs by stage
• Work in progress by age
• Jobs overdue against promised date
• Technician workload
• Bays and lifts
• Ready for collection and unpaid
• Insurance jobs and what insurers owe
• Items not collected
• Parts to order
• Parts on order and sublet work
• Labour and parts sales this month
• Follow-up calls due
• Payments waiting for confirmation
• Approvals and reviews waiting
• Licences, permits and returns due
• Services due and reminders

Roles it starts with

• Service advisor: Checks customers’ work in, writes estimates, gets approval, and hands over and takes payment at collection. No assigning.
• Parts clerk: Keeps parts: receives, issues to jobs, orders parts for jobs, counts and sells over the parts counter. Adjustments go to approval.
• Workshop controller: Runs the workshop floor: assigns jobs and bays, clocks technician, checks quality and road tests. No money or prices beyond the estimate.
• Quality controller: Checks finished work against the job card and passes or fails it before the customer is told it is ready. Works on no job of their own.
• Insurance claims clerk: Runs insurance repairs: claims, assessors, approved amounts, authority to repair, release letters, claim batches and what insurers owe.

Where to go next

• Jobs and repair: everything a garage needs, from taking a car in to the gate.
• Workshop controller and Insurance claims clerk: the garage’s own roles.