Step by step
Send an order to the kitchen and bar
Tap the dishes and drinks on Kila Floor, choose what each asks for, and send the round. Each item goes to the station that makes it.
A round is what one table orders at once. You build it on your phone and nothing reaches the kitchen or the bar until you tap Send. Kila then sends each item to the station that makes it, and the round goes on the table’s bill.
Before you start
Link to this section: Before you startOpen the table’s bill: tap the table on Kila Floor. See Seat guests at a table.
Find the item
Tap a category such as Grills, or type in Find a menu item. A dish that is off today is greyed with Off; one running low shows how many are left, such as 3 left.
Tap it, and choose what it asks
A dish with choices asks for them. How cooked (choose 1) must be chosen before the Add button works; extras are (up to 3, optional), and there is room for a Note for the kitchen or bar. Tap Add KES 1,650.00.
A dish sold by the kilo asks for the weight first: “KES 2,000 a kg. Choose the weight weighed at the counter.” Tap a weight, or type it under Or the weight in kg, then choose how it is cooked.
Check the round and the seats
Tap the bar at the bottom to open the round: This round · 4 items. Change a quantity with − and +, or tap the note beside an item to add one, such as No ice. To say whose item it is, choose the Seat before you tap the item; Table is for everyone. Each item shows its seat, such as Medium · Seat 1.
Tap Send
Kila sends the round and says where it went, such as Table 7 (Bill 28): sent and “To Bar and Grill, tickets printing.” You are back on the floor, and the table shows In the kitchen.
Good to know
When your business holds courses, mains and later courses wait at their station until someone fires them. See Hold and fire courses.
A dish is off today
Link to this section: A dish is off todayThe kitchen has switched it off for today, and it is greyed with Off on every waiter’s phone. Offer the guest something else.
Add stays grey
Link to this section: Add stays greyA required choice is not made yet, such as how the steak is cooked. Choose one: the button then shows the price.
The phone loses its connection
Link to this section: The phone loses its connectionThe round stays on your phone. The table shows Waiting to send and the top of the floor says 1 round to send. When the phone is back online the round goes by itself, and Kila says Table 7 (Bill 28): round sent: “It was waiting for the connection.” There is nothing to send again.
- Kila Floor, the waiter’s phone: food ready at the pass, and each table’s label.
- Work the kitchen display: what the kitchen sees.
Next: when the kitchen marks it ready, Food ready shows at the top of your floor. Take it to the table and tap Served.