Step by step
Return expired and short-dated stock
See what is expired or near its date at each branch, and send it back to the supplier for credit on a return that names each batch.
Suppliers take short-dated medicines back for credit only before their cut-off. This page gathers every batch that is expired or near its date, at every branch, with its supplier, so the return goes out in time.
Open Expiry, returns and recalls
Open Pharmacy › Expiry, returns and recalls: “Stock expired, within 90 days of its date, or blocked by a recall. Send it back to the supplier for credit before their cut-off.” Above the list are the totals at cost of what is expired, near its date and blocked. Choose Expired or Near their date to see one kind. Type a number in Days ahead to look nearer or further than 90 days.
Tick the batches to send back
Tick each batch going back to the same supplier from the same branch. Each row shows the product, the batch, when it Expires, its State (Expired or Near its date), the branch, the quantity, its value At cost and the Supplier.
Tap Return to the supplier
The button counts what you ticked: Return 1 batch to the supplier.
Check the return
Kila opens Return to Ukweli Pharmaceuticals Ltd: “From Tom Mboya Street. Each line names its batch; a debit note reduces what is owed to the supplier.” The Reason reads “Expired and short-dated stock returned for credit”. Add the Supplier’s return authorisation number if they gave you one.
Tap Record the return
Kila records the return, with a debit note that reduces what you owe the supplier. Find it under Supplier returns, at the top of the page.
Tip
Check the page every week. On the home page, the card Medicines expiring or low shows the batches due soonest.
The return button stays grey
Link to this section: The return button stays greyYou have ticked batches of two suppliers, or of two branches. Its hint says “Tick batches of one supplier at one branch.” Make one return for each.
A batch cannot be ticked
Link to this section: A batch cannot be tickedIts Supplier says Not on the batch: Kila does not know who supplied it, as with opening stock. It cannot go back from this page. If the supplier will not take it, write it off: Adjust stock.
The batch was recalled
Link to this section: The batch was recalledA recalled batch is under Recalls, blocked from sale, and goes back the same way: Recall a batch.
- Deal with expiring stock: expiry in every business.
- Recall a batch: block a batch and see who bought it.
Next: a batch recalled by the Board or the supplier is blocked the same day: Recall a batch.