Showing help for:
Fixing a problem
Your role does not allow this. Ask an administrator for access.
The screen you opened is not part of your role, so Kila does not show it to you. Use the screens in your menu, and ask the owner or an administrator if your work needs this one.
What it means
Link to this section: What it meansEach person’s roles decide what they can open and do in Kila. Your menu shows only what your roles include, so you usually meet this from a link or a saved address. Some screens say it in their own words:
What to do
Link to this section: What to do- Check the name at the top of the screen: you are signed in as yourself, not on a colleague’s till.
- Use the screens in your menu for your work.
- If your work needs this screen, ask the owner or an administrator for access, and say which screen.
Needs a manager
The owner or an administrator opens the person under Administration › Users and roles and taps Change beside Roles and where they apply to give them another role, or changes what a role may do. See How roles and permissions work.
- How roles and permissions work: what each role includes.
- Create a custom role: a role made for one job.
- Add your staff and choose their roles: roles when you add someone.