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How it works

Your tenant portal

Sign in to see your rent invoices and receipts, what you owe and your statement with your property manager.

A property manager that uses Kila can give you a sign-in to its portal. There you see each month’s rent invoice and receipt, what you owe and your statement, on your phone, whenever you need them.

Open your property manager’s address, such as jirani-property-managers.kilabiashara.co.ke, type your email and password and tap Sign in. If you have lost your password, ask your property manager.

Faith Wanjiku Mwangi's home at Jirani Property Managers: You owe, nothing owed (1), and her rent invoices under Recent purchases, from the Adams Arcade office (2).Faith Wanjiku Mwangi's home at Jirani Property Managers: You owe, nothing owed (1), and her rent invoices under Recent purchases, from the Adams Arcade office (2).
  1. You owe: your rent and anything else you owe. When you are up to date: “Nothing owed. Everything accounted for.”
  2. Recent purchases: your latest rent invoices. The portal is the same one the property manager’s other customers use, so it calls them purchases, and the office that bills you a branch.

Purchases lists each month’s rent, such as “1 × Rent: Amani Heights, Ruaka, C3: 2 Oct 2026 to 1 Nov 2026”. Tap one to see it, with the period it covers, and Print it.

A rent receipt: Rent for Amani Heights, Ruaka, C3 for one month (1), with the total and its eTIMS invoice line.A rent receipt: Rent for Amani Heights, Ruaka, C3 for one month (1), with the total and its eTIMS invoice line.

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Each receipt shows its eTIMS invoice number. While eTIMS is in test mode, the receipt says so: “eTIMS test mode - not a valid fiscal receipt”.

Statement lists each month’s rent with the day it was due, and each payment you made, such as “Payment by M-Pesa …, applied to S-…”. Choose 3 months, 6 months or 12 months, and Print it for your records.

Faith's statement: a month's rent for Amani Heights, Ruaka, C3, with its period (1), and the M-Pesa payment applied to it (2).Faith's statement: a month's rent for Amani Heights, Ruaka, C3, with its period (1), and the M-Pesa payment applied to it (2).

Good to know

You cannot pay rent in the portal. Pay your property manager as you usually do: the payment shows on your statement once they record it.

Profile keeps your phone, email and address up to date: tap Save details. See Your customer portal for the rest of the portal’s pages.

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